Contact Us
Questions, bug reports, and feedback help us improve Frenzy Ball. Use the email below — we read every message sent to our support inbox.
Email support
Address: support@frenzyball.app
Please include the email address linked to your account (if signed in), your device type (iPhone, Android, desktop browser), and a short description of the issue. Screenshots or screen recordings help us reproduce bugs faster.
What we can help with
- Account access — sign-in problems, email verification, password reset
- Purchases — Lifetime Pro or coin pack charges processed through Stripe
- Privacy — data access or deletion requests under GDPR and similar laws
- Advertising — consent questions related to Google AdSense
- Feedback — suggestions for game modes, teams, or performance improvements
- Partnerships — creator collaborations and press enquiries
Before you write
Many questions are answered on our how to play guide, game modes page, and blog. Check those first — especially for physics tips and mode explanations.
Virtual coins have no cash value. In-game betting is entertainment only and is not real-money gambling. See our terms for full details.
Social channels
Follow us on YouTube and TikTok for match highlights and update announcements. Social DMs are not monitored for support — please use email for account and billing issues.